Important Notice

Regarding damaged, lost, stolen or unreturned products

In the following cases, we will charge compensation.

■ Soiling: In the event of dirt, odors or stains that cannot be removed by regular cleaning, you will be required to pay the appropriate repair costs, various processing fees and compensation for our losses caused by the soiling (collectively referred to as "compensation").
Perfume odors cannot be removed by regular cleaning. Please do not spray perfume directly onto the product. If the product has a strong perfume smell, you will be charged a separate cleaning fee.

■ In the event of damage such as holes or loose threads, you will be required to pay the appropriate repair costs, various processing fees, and compensation for our losses caused by the damage (collectively referred to as "compensation").
If the item cannot be repaired, you will be required to pay compensation, which will consist of the purchase price of the item (10 times the service fee for the item), various processing fees, and compensation for our losses due to the damage (collectively referred to as "Compensation").

■ Loss and Theft If an item is lost or stolen, you will be required to pay compensation. The compensation will consist of the purchase price of the item (10 times the service fee for the item), various processing fees, and compensation for our losses due to the loss or theft (collectively referred to as "Compensation").

■ If three days have passed without the return procedure being completed without a valid reason, and you continue not to respond to our inquiries or be able to confirm, and three days have passed, we will consider the product in your possession to have been purchased, and you will be required to pay compensation for the product. The compensation will consist of the purchase price of the product (10 times the service fee for the product), various processing fees, and compensation for our losses due to the non-return (collectively referred to as "Compensation").